Welcome to our site

Last week, I announced our new Dallas location (320 Decker Drive, Irving, TX 75062), but that isn’t all that’s new around Trabian.

In December we welcomed our newest team member, Hallie Moore, into the company, to handle project management and long-term support. She brings account and marketing experience from advertising agency Third Degree in Oklahoma City. The red-dirt state’s loss is our gain as she’s hit the ground running – many of you have already met her, and those of you who haven’t, well, you’re in for a treat.

We’ve changed our phone number to a more phone bill-friendly, toll-free (877) 603-8011.

We’ve improved our help desk and support platform from the old Lighthouse program to Help.Trabian.com. If you haven’t used it or been introduced, you will be soon. Not quite as big a treat as meeting Hallie, but it’s still pretty fantastic.

Essentially we’ve been focusing on improving our support and our workflow to better deliver services to our valued clients. It’s an investment in better tools, fantastic personnel, and consolidating support and sales operations in Big-D.

Our clients can expect better, faster support and service. It’s a part of our 2010 upgrade.

We’re going to be aggressively serving our credit union niche, so get ready.

We launched our first Give With Us site today for Verity Credit Union.

Give With Us was created as an extension of a partnership between Trabian and Filene’s i3 Group in order to facilitate a connection between credit unions, their members and the community at large.

Give With Us is a blog-style website which allows local organizations to post volunteer opportunities – either single events or ongoing events. It allows comments from participants, is RSS-enabled, and is integrated with flickr.com, a photo-sharing social media site that allows the credit union and organization to share images from events.

Give With Us leverages new technology to position the credit union as a conduit for change and goodwill in the community. It helps to establish a community around the credit union, something ingrained in the movement since its inception.

For more information on purchasing Give With Us for your credit union, contact Doug Williams or Trey Reeme.